PlayStation Network outage live updates – PSN is back and compensation announced

PSN is finally back around 24 hours after it first went down. Here's what happened, and any further updates as we get them.

Feb 9, 2025 - 12:09

PlayStation Network outage live updates – PSN is back and compensation announced

A PlayStation Network outage is exactly what you don't need on a weekend, but it's unfortunately what we had for over 24 hours.

Frustrated PS5 and PS4 gamers first reported problems accessing PSN at around 6pm ET on Friday (February 7), and it wasn't until 6:58pm ET on Saturday (February 8) that service was restored.

Below, you can see our live updates, including those during the height of the service disruption. We're still waiting for PlayStation to share a bit more about what caused this outage.

For now, though, it has apologized for the inconvenience and announced that all PS Plus subscribers will get an extra five days of service for free.

Hello and welcome to our PlayStation Network outage live blog. I wish I had good news to report but right now the service remains down.

We first realized there were problems with PSN when Downdetector outage reports spiked at around 6pm ET / 11pm GMT yesterday.

The graph below shows the huge volume of reports on the US version of the site:

A graph showing PSN outage reports on Downdetector US — (Image credit: Downdetector)

The UK version of Downdetector tells a similar story – and indeed it appears to be a worldwide problem.

PSN Network Service Status chart for February 8 2025, showing problems across the board — (Image credit: Sony PlayStation)

So what is Sony saying about it all? Not very much, unfortunately.

As you can see above, the official PSN Network Service Status page is a sea of red, with the rather understated message "Some services are experiencing issues" written above them.

Screenshot showing detail from the PSN service status page — (Image credit: Sony PlayStation)

Open up any of those sections and you'll see that the last update there was filed at midnight today – which I assume is midnight ET, so nearly 12 hours ago.

The fact that there's been no change to the page since then suggests that this is a big problem – and one that may not be fixed for some time.

Sony has provided an update on X/Twitter – but not a particularly helpful one.

The main PlayStation account and North American support account both posted the same message, stating that “some users might be currently experiencing issues with PSN,” but there were no further details given beyond a link to PSN Service Status page, and there have been no messages since.

We are aware some users might be currently experiencing issues with PSN.For more details: https://t.co/NJX2xGusZMFebruary 8, 2025

As you might imagine, PlayStation gamers are not happy about the situation.

In fact, that's an understatement; thousands have flocked to Reddit and X to share their frustration at the outage – and the lack of communication from Sony.

Sony's communication is a disgrace