Brazil's AI-based social security app, launched in 2018, has cut bureaucracy in some cases but wrongly rejected hundreds of vulnerable people over minor errors (Gabriel Daros/Rest of World)

Gabriel Daros / Rest of World: Brazil's AI-based social security app, launched in 2018, has cut bureaucracy in some cases but wrongly rejected hundreds of vulnerable people over minor errors — An algorithmic tool meant to reduce bureaucracy is misfiring on complex cases, and vulnerable Brazilians are paying the price.

Apr 25, 2025 - 11:07

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Brazil's AI-based social security app, launched in 2018, has cut bureaucracy in some cases but wrongly rejected hundreds of vulnerable people over minor errors (Gabriel Daros/Rest of World)

Gabriel Daros / Rest of World:
Brazil's AI-based social security app, launched in 2018, has cut bureaucracy in some cases but wrongly rejected hundreds of vulnerable people over minor errors — An algorithmic tool meant to reduce bureaucracy is misfiring on complex cases, and vulnerable Brazilians are paying the price.

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