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Srinivas Sandiri, Technology Leader in Digital Transformation — The Evolution of AI in CX, Automation vs. Human Touch, Ethical AI, Cross-Team Alignment, and Preparing the Next Generation
In this interview, we speak with Srinivas Sandiri, a seasoned technology leader in digital transformation, whose experience spans over two decades in IT and AI strategy. Drawing from his background in enterprise-scale innovation, Srinivas explores how AI is reshaping customer experience, where to balance automation with human touch, and what ethical considerations are critical as […]
In this interview, we speak with Srinivas Sandiri, a seasoned technology leader in digital transformation, whose experience spans over two decades in IT and AI strategy. Drawing from his background in enterprise-scale innovation, Srinivas explores how AI is reshaping customer experience, where to balance automation with human touch, and what ethical considerations are critical as […]
