Digital Transformation at Citizen Industries, Daikin Group

Citizen Industries,a member of Daikin Group and one of the largest players in the HVAC industry, approached us to modernize their complaint management process by developing a software application tailored to their specific needs. Our solution streamlined their complaint management system, providing their leadership team with instant access to actionable insights and a comprehensive view of customer issues across every location.

Apr 14, 2025 - 14:17
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Digital Transformation at Citizen Industries, Daikin Group

Citizen Industries,a member of Daikin Group and one of the largest players in the HVAC industry, approached us to modernize their complaint management process by developing a software application tailored to their specific needs. Our solution streamlined their complaint management system, providing their leadership team with instant access to actionable insights and a comprehensive view of customer issues across every location.

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