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Revolutionizing Banking: RCBC Credit's AI-Human Customer Service Model
What if we told you that the secret to exceptional customer service in banking doesn’t lie in just having more agents or faster technology—but in the perfect balance between the two? Enter RCBC Credit, a leading financial institution in the Philippines that’s rewriting the playbook on customer service by blending AI-powered chatbots with human empathy.
What if we told you that the secret to exceptional customer service in banking doesn’t lie in just having more agents or faster technology—but in the perfect balance between the two?
Enter RCBC Credit, a leading financial institution in the Philippines that’s rewriting the playbook on customer service by blending AI-powered chatbots with human empathy.
