This simple Verizon trick saved a user $600 across five lines, and it could work for you too

Users can try to trigger the retention offer by searching for "transfer pin" in their My Verizon account.

Apr 8, 2025 - 16:52

Credit: Edgar Cervantes / Android Authority

Some Verizon customers are receiving an unexpected $10 monthly discount per line after contacting customer support.
Several Reddit users confirmed they were offered the loyalty/retention deal, even without directly requesting it.
Customers can search for “transfer pin” in their My Verizon account to try and trigger the retention offer.

Customers in the US can choose from a variety of great Verizon plans, but there are always ways to sweeten the deal. Some loyal Verizon customers are being offered a sweet $10 discount per line for a year, and all they had to do was raise a support request for a genuine issue.

Reddit user Amaranth1313 had raised a support request for a refund on an outage related to international roaming. The user was granted the refund they had requested in their support request, but Verizon also generously offered a $10 per month discount for their lines for the next 12 months. As per the user, the support representative claimed it was a “pure discount with no hidden features or locking or anything like that.”